Terms & conditions
Risk- Legal Disclaimer
All reglazes are done at the customers own risk. Ensure your frames are sent to us via an insured method, we cannot be held responsible for frames lost in the post.
Should the frame break during the reglaze process then we cannot replace or supply a new frame.
While we make every effort to ensure all reglaze orders are completed, there are occasions where we're unable to complete the reglaze due to damage, brittle frames or a frame design that is not suitable for new lenses to be fitted successfully. In these cases we will contact you to advise you and return your frame and offer a refund. Unfortunately, we cannot refund postage fees.
Please send a frame which is in good condition for all the reasons stated above
Semi rimmed & rimless frames
At least one lens must be fully undamaged in order to fulfill this order.
Lindberg frames can be reglazed at your own risk.
All lenses (prescription & non prescription) are customisable products & cannot be refunded except where we have made an error.
We cannot reglaze:
Off the peg sunglasses, ready readers & wrap around glasses cannot be reglazed. If in doubt please get in contact.
Supertramp Scotland ltd trading as reglaze direct from glassesoutlet.co.uk