email: enquiries@glassesoutlet.co.uk | call 0131 235 2944 | whatsapp 0131 235 2944

What is Reglazing FAQ

Q. What is reglazing?
Reglazing your glasses means getting your lenses replaced in your current frames. We remove the existing prescription lenses from your old or new spectacle frames and replace them with new prescription lenses with as few or  many options as you desire! Customise your lenses!
Q. Can I use the second pair of frames I got from my Opticians?

YES. After all the 2 for 1 offers over the years you probably have a surplus of frames. Why not save some money & recycle your frames by getting new lenses in them. 

Q. You only reglaze old frames, not new ones?
No, certainly not! In fact we supply and fit lenses into almost as many new frames as we do old spectacle frames.
Q.Why are you so much cheaper?

If you buy specs on the high street, you're covering expensive overheads and salaries needed to run the shops. Opt to purchase your glasses online and you can substantially cut the price, as you won't be financing costly sight equipment.

Q. How do I place an order?

You can “choose your lens options” yourself, pay online & then send the frames.

OR 

You can request a reglaze pack, send your frames to us & we will call you to quote you with no obligation.
Feel free to contact us  by email or call for advice & we can guide you through the process. Make sure to tell us your prescription (less than 2 years old)
Q. Can I place my order before sending you my glasses?
Yes, you can! Go to “choose your lens options” & customize your lenses to what you require. We are just a call or click away if you have any questions
Q. Do you require Distance between eyes measurement ( P.D.= Pupillary distance)
YES!.
Get a friend to measure them as shown in the options guide. All you need is a small ruler.
You do not need to supply a P.D.
  • If the prescription lenses in the frame that’s being glazed are yours and you are replacing old for new there is no need for a photograph. We can take the measurements from the old lenses.
  • If your lenses are Single Vision and you know your Pupil Distance already and are sure it’s 100% accurate we do not need a photograph.
Q. What is the best way to supply you with a photograph so you can obtain my pupil measurement? 
We have been obtaining extremely accurate results from the following method.

Before you post us your frames.

  • Provide us with an image of you wearing the glasses you want us to glaze.
  • Ensure your eyes are open and you are looking straight at the camera
  • Don’t look up or down, or to the left or the right, straight ahead please.
  • The image should be far enough away so we can check your head is in a natural position.

 Once the Pupil Distance Picture has been taken.

  • Email the picture to us ahead of you sending your frames so we can validate the image for Pupil Distance.
  • Use the email address enquiries@glassesoutlet.co.uk stating your name and your address & post code.
  • We will email you back and let you know that the picture is suitable. Then you can post your frames to us
Q. What if my glasses break while you are glazing them?
We are experts in our field and breakage is rare. Unfortunately, we cannot cover the value of your glasses in the case of damage.If we think your frame is at high risk when you send it we will inform you immediately.
Q. Are there any age restrictions on who you can supply?
 Yes, we are not allowed to sell to anyone under the age of 16 years old.
Q. Do you supply lenses for Sunglasses?
 Yes, we do. We supply solid sunglass tints, polarised tints, light reactive lenses and mirror finish lenses. These can be supplied for both non-prescription lenses as well as prescription single vision lenses, bifocals and varifocals. If you are unsure what you have or need we can assist you, or match what is already in the frames.  
Solid Tint
One colour throughout the lens.
The stock range colours are Grey or Brown.   
Polarised tinted
Polarised lenses block glare from light reflecting off the surface of water or snow better than any other type of sunglass lenses. But Polarised lenses aren’t just for sporty people and drivers. Anyone who is bothered by glare outdoors can benefit from these advanced sunglass lenses. They are custom made and available in a choice of three colours, Smoke Grey, Dark Brown and Grey/Green. Photochromic lenses (light reactive lenses)  These are market-leading lenses that turn to a dark sunglass tint when exposed to the sunshine and go almost clear when back indoors. They come in Silver Grey, Bronze Brown or Emerald Green and are available.
Mirror finish
We can provide Hoya flash mirror coatings in Silver Gold & Blue (£60.00). Unlike other mirror coatings ours comes with reflection free back surface coatings to stop reflections back into your eyes.
Q. Do you supply lenses that protect my eyes when using devices with a screen, like laptops, PC’s, tablets and phones?
Yes, we do and it’s becoming a more and more popular option. It’s an upgrade coating called Blue-Light Control and we can apply it to most of our lens options. Blue light is produced naturally by the sun but also generated by computer monitors, smartphone screens and other digital devices. Even though it does have some beneficial effects, overexposure and too much blue light at night especially can lead to vision issues, eye strain and sleeping problems. Our Blue-Light Control range of lenses have a multi-layer design that reduces glare and reflects blue light away from the lens which helps to relieve long-term eye strain caused by modern day overuse of electronic devices.
Q. What is the difference between distance, intermediate and near lenses?  Distance correcting lenses, also referred to as ‘everyday lenses’ are used by people who have trouble focusing on objects at a far distance. If you wear glasses for driving or watching TV, then they are probably distance correcting glasses. Near vision lenses which are used in reading glasses are used to correct vision for people who have trouble focusing on close up objects, such as books or a newspaper. Intermediate glasses are most frequently used by people who spend a lot of time looking at the computer screen or other such activities that are at arm’s length.
Q. Are all single vision lenses the same quality? 
No, they are not. Glasses Outlet only supply premium Hoya lenses.
The Coatings are first class- much tougher reflection free coatings which are easier to clean & tougher to scratch. Our Hoya lenses come with a 3 year manufacturer’s warranty against manufacturing defects.
Q. What are high index lenses? Do I need them?
The stronger your prescription, the thicker and heavier the lenses will naturally be. You can compensate for this by ordering higher index lenses. How thick the lenses will be is also dependent on the dimensions of the frame you are sending to us. Once we have your frame an accurate picture of how thin your lenses will be can be demonstrated. Ask us!
Lens Index • Standard 1.5 index is basic thickness.  
  • • Thin 1.60 High Index Lenses are on average 20% slimmer and lighter than basic 1.5 index lenses and are the minimum lens required for rimless glazing. This is because standard index lenses are too brittle to withstand being glazed into a Rimless (Frameless) type of frame.  
  • • Thinner 1.67 High Index Lenses are on average 33% slimmer and lighter than basic 1.5 index lenses.  
  • • Thinnest 1.74 High Index Lenses are on average 45% slimmer and lighter than basic 1.5 index lenses.  

Q. Do you supply and fit lenses for rimless glasses? 

Yes we do. Due to the complex nature of this type of glazing, we apply an additional £30 rimless glazing charge.  Please note that rimless frames also require a minimum of Thin index 1.6 lenses for glazing purposes. Standard index 1.5 CR39 lenses are not strong enough to reliably last within a rimless frame.